Introduction Statement

In the vast, ever-changing world of computer technology, a training company must remain strategically positioned to ensure that their customers acquire the technical skills required to be successful. Software Training Center is committed to meeting those needs. We understand the level of excellence that is required to meet such lofty goals, and we are determined to exceed not only our customer’s expectations, but the high expectations we continually set for ourselves.

Software Training Center has extensive experience in supporting client needs during training projects, and we do so with several key points to our training services, such as:

• Experienced Professional Instructors
• Small Class Sizes
• Quality Training Materials
• On- and Off-Site Training
• Competitive Pricing
• Learn or Return Policy
• Free After Class Technical Support

Training Options

In order to best service our customers, Software Training Center offers many different types of training formats. These options range from open-enrollment courses to on-site training at your facility. For more information about our various training options, please make a selection from the list below. If there is specific type of training that you are interested in, yet do not see it listed here, please do not hesitate to inquire about it. We are always open to new ways of better serving our customers!

• Open Enrollment Training
• Private Group Training
• On-Site Training
• High Impact Training
• Customized Classes
• Memberships
• Room Rentals

Courses Offered

Software Training Center offers a wide variety of applications courses, as well as popular technical training courses. For more information, please make a selection from the list below:

• Application Courses
• Technical Courses

Class Format

Software Training Center firmly believes that instructor-led classroom training, combined with plenty of hands-on experience for each student, is the most effective way for individuals to acquire their PC skills. We also feel that a smaller class size increases the overall learning experience for each student. This is why we typically hold classes that are maximum of 12 to 14 students in size.

Our many years of experience has also taught us that the traditional "lecture-style" classroom layout is not the most effective way to present PC training. This is why we have incorporated a classroom layout that allows the instructor to observe and monitor the progress of each and every student in the class, without having to incur frequent pauses in the delivery of the course material.

Courseware

Software Training Center uses only professionally developed student training manuals, or "courseware", that are effective and comprehensive learning tools. This courseware also serves as an excellent desk reference after the training course has been completed.

Some features of our courseware include:

• Concepts sections that supply the theory and background of the topics covered.
• Keystroke sequences and mouse techniques are presented in detail.
• Learning exercises for during and after class.
• Graphics that help illustrate the exercises and results.
• Glossary, special appendices and other supportive documentation.
• Data diskette(s) and/or CD-ROM with classroom exercise files.

Free Technical Support

Our attention to our customer’s needs does not stop at the end of the course either. In addition to the quality classroom instruction, and the comprehensive courseware, Software Training Center also provides free post-course technical support.

This free service is available by phone, fax, or e-mail. For phone support, please call us at (562) 403-1640 during normal business hours (Mon-Fri, 8AM to 5PM), or fax us at (562) 809-6522. For support help via electronic mail, please send your question(s) to techsupport@stcweb.com.   For additional technical support options, please visit our Online Support page.

Note: Technical support is limited to the concepts and information supplied in the course you attended, or topics that are closely related the course. If the question is beyond the skill level of the course, our support personal can provide conceptual answers with references to other resources.

Pricing Information

One of our primary objectives is to give our customers competitive pricing while still maintaining our high standards of customer service. One of the ways we continually achieve this objective is to offer flexibility when it comes to purchasing your training services. Whether it is for a single class or a series of training vouchers, Software Training Center will help you reasonably achieve your training needs.

Guarantees

Software Training Center training center guarantees our training through our "Learn or Return" policy. We are so confident about our training services that if any student does not feel completely satisfied with a course, they will be rescheduled for that same class at a later date…free of charge.

Cancellation, Reschedule, and "No Show" Polices

Note: The information that belong in this section is currently being updated.  In the meantime, to retrieve this information using other methods, please visit our Contact Us page.